Member Services Representative
Under the supervision of the Manager, Deposit Services, the MSR supports the ongoing needs of our members through their knowledge and promotion of Entegra Credit Union’s full array of deposit and investment products and services.
The successful candidate will process all member transactions with promptness and accuracy, as well as assist in other daily tasks to support the overall organization of the branch.
Position Experience and Qualifications:
You are an outgoing person who takes pride in your attention to detail and excellent communication skills (both written and verbal). You hold a grade 12 diploma and have at least one (1) year of related customer service and/or cash handling experience (post-secondary education in Business Administration would be considered an asset). As an MSR (either full-time or part time) you will assist in providing positive member experiences by maintaining a professional and friendly attitude. Previous credit union and/or DNA Banking Software experience would be considered an asset. Proficiency in a Windows and Microsoft Office (Outlook, Word, Excel) based environment; along with a comfort in learning and using multiple software programs, are key to success in this position.