Your privacy is important to us
While digital solutions revolutionize how we do business — providing convenient access to financial services from your home or office — we also recognize that it may bring legitimate concerns about privacy and security.
At Entegra Credit Union, private information is always treated confidentially. Entegra’s Privacy Code provides guidelines to protect the privacy of personally identifiable member data that is collected, used, disclosed or communicated to our credit union. This code is based on the ten privacy protection principles outlined in the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information and applies to all aspects of information within Entegra Credit Union.
Entegra Credit Union is responsible for personal information under its control and shall designate a Privacy Officer who is accountable for compliance with the principles of the Code.
The purposes for which personal information is collected shall be identified by Entegra Credit Union at or before the time that the information is collected.
The members' knowledge and consent are required for the collection, use, or disclosure of personal information, except in specific circumstances as described within this code.
The collection of personal information shall be limited to that which is necessary for the purposes identified by Entegra Credit Union. Information shall be collected by fair and lawful means.
Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the member's consent or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.
Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
Personal information shall be protected by security safeguards appropriate to the sensitivity of the information.
Entegra Credit Union shall make specific, understandable information about its policies and practices relating to the management of personal information readily available.
Upon request, an individual shall be informed of the existence, use, and disclosure of their personal information and shall be given access to that information. An individual is entitled to question the accuracy and completeness of the information and have it amended as appropriate.
The following information describes in general terms how your personal information is collected and used within the Online Banking section of our site. The Online Banking section requires you to use your username and password to enter.
I consent to the Financial Institution and its agents and representatives, collecting, using, and disclosing my personal information provided in connection with this Application, and any changes or additions to this information provided in the future, for the purposes of:
providing me, or a third party for whom I am acting, with Financial Institution products and services that I have applied for or may apply for in the future and providing information to suppliers of products and services to me or the Financial Institution in connection with providing these Financial Institution products and services;
understanding my needs and determining the suitability of products and services for me; determining my eligibility for these products and services;
establishing my identity; verifying information provided by me with third parties, including my employer and other financial institutions, verifying information provided by third parties; administering the Account; and making sure my records are kept separate from others with the same name;
protecting me, a third party for whom I am acting, or the Financial Institution from error and fraud such as identity theft;
collecting a debt owed to the Financial Institution;
transferring or selling Financial Institution assets, such as in an acquisition, merger, loan syndication, securitization of loans, or sale of loans;
complying with legal requirements, including money laundering laws and regulations.
I consent to the Financial Institution and its agents and representatives, disclosing my personal information to:
suppliers of products and services to me or the Financial Institution, including data service providers, cheque printers, card manufacturers, affiliates of the Financial Institution, provincial or national central Financial Institutions or trade associations, in connection with providing and administering my Account and other products and services provided to me, or a third party for whom I am acting;
participants in the payment and clearing systems in connection with providing or administering my Account and other products and services provided to me or a third party for whom I am acting, and to other financial institutions that I request pay cheques drawn on the Financial Institution;
If there is more than one Applicant, I consent to the Financial Institution disclosing information about the Account as instructed by either/any one of the Applicants.
If you have questions about the collection, use and disclosure of your personal information by the Financial Institution, please contact us.